English Turkish

Siper Application Privacy Policy

Açık Deniz Bilişim Danışmanlık ve Madencilik A.Ş (hereinafter referred to as "AçıkDeniz") has adopted the principle of protecting user information confidentiality in accordance with the laws that information and communication providers must comply with. AçıkDeniz respects your privacy, the confidentiality of your personal data, traffic data, and communication content. These Privacy Terms are designed to help you understand how AçıkDeniz uses and protects the information you provide while using the SİPER Application (hereinafter referred to as the "Application" and/or "Service").

Therefore, to understand and control how your personal data is collected and processed under these Privacy Terms, you should carefully read these principles. By starting to use our application, you agree to the sharing and processing of your personal data within the scope of these Privacy Terms, which may be updated from time to time.

  1. Scope of Privacy Terms

These Privacy Terms cover all transactions within the scope of the Application. Additionally, unless otherwise stated in these Privacy Terms, all terms used herein have the same meaning as those terms in the User Agreement prepared for the Application.

These Privacy Terms do not apply to (i) information obtained through third-party services or (ii) information obtained through other companies and organizations advertising services within the scope of the Application.

  1. Collection and Use of Personal Data

Information about you, including but not limited to the categories of information specified within the scope of the Application, can be collected and used, including personal and non-personal information, location information, log information, and shared information. These types of information are generally defined as follows:

"Information": Personal and non-personal information.

"Personal Information": All information that identifies you and relates to you. Personal information may include the following: – Information provided by you such as name, phone number, and email address when using the Service or opening a user account; – Any information provided by you during the use of the Service; – Information such as location and log data obtained during the use of the Service.

"Location Information": Information obtained within the scope of the Application regarding your location.

"Log Data": Technical information automatically obtained during the use of the Application through cookies, web beacons, and log files.

"Non-Personal Information": Information related to you but no longer directly associated with you, now anonymized. To provide services within the scope of the Application, the following personal data is collected:

– Mandatory Items: Institution Code, Username and Password, user status information, cookies, visit time, service usage records, inappropriate usage records, email addresses, and correspondence between you and SİPER.

– Optional Items: User location information, user profile photo, and user-created visuals.

  1. Purpose of Collection and Use of Personal Data

Our primary goal in collecting information is to provide you with a secure, uninterrupted, efficient, and personalized service. SİPER and service providers acting on behalf of SİPER collect and use your personal data to perform the following operations as required and permitted:

– Transmitting content created by the user within the scope of the Service via mobile or similar devices;

– Identifying your identity within the scope of the Service;

– Allowing the use of your service membership on multiple devices or transferring your service membership to another device; – Enabling access to other users who use the Service;

– Synchronizing with other applications and/or services provided by SİPER; – Detecting unauthorized and fraudulent uses within the scope of the Service;

– Developing and optimizing services within the scope of the Application;

– Providing customer support services based on user requests within the scope of the Service; – Organizing user satisfaction surveys;

– Providing users with up-to-date information about the Application; – Measuring the efficiency of the advertisements we use on the internet and/or other environments;

– Informing users about other significant developments when necessary;

– Collecting anonymized statistical data related to services within the scope of the Application;

– Ensuring compliance with applicable legislation and other legal obligations.

Additionally, subject to these Privacy Terms, your personal data may be processed to improve the service quality of the services within the scope of the Application and provide you with a better experience or for the use of AçıkDeniz's other services (clustered and individualized) with your prior consent. For sensitive personal data (race, ethnicity, religious and ideological views, personal health, etc.), SİPER has adopted a stricter Privacy Policy compared to other personal data.

  1. Protection of Personal Data

SİPER takes reasonable corporate and technical measures to protect personal information and traffic data provided to it or collected by it, considering the related obligations and exceptions within the applicable legislation.

Access to your personal information and traffic data is only available to authorized employees of SİPER, its affiliates, subsidiaries, or service providers who need access to the data to perform their assigned duties. The Service and software within the scope of the Application are not intended for use by individuals under the age of eighteen (18), and it is not designed accordingly.

Additionally, SİPER expects parents to guide such individuals to act in accordance with these Privacy Terms to ensure that no information is collected from individuals under the age of eighteen (18) without parental consent. SİPER may automatically scan instant messages within the scope of efforts to protect its software, products, or users from (i) suspected spam and (ii) protecting SİPER software, products, or users. In certain cases, SİPER may capture and manually review instant messages related to these efforts. SİPER may block, prevent the transmission of, or remove suspicious or unwanted content at its sole discretion.

SİPER also uses the following technical and administrative methods to protect the personal data of its users:

– SİPER takes all necessary precautions to prevent leaks or damage to personal data due to hacking or computer viruses. SİPER uses a firewall to prevent unauthorized external access and employs technical equipment to ensure regular security.

– Only authorized persons are permitted to process personal information within the scope of the Service. Separate passwords are assigned to these authorized persons.

– SİPER uses internal procedures to monitor the application of these Privacy Terms and ensure that authorized persons comply with these terms. If any issues are identified, SİPER will make every effort to resolve the problem. Although SİPER has implemented procedures and processes to minimize unauthorized access and disclosure of your information, it cannot guarantee that all risks of misuse of personal information can be completely eliminated.

It is essential to contact SİPER authorities immediately upon becoming aware of any unauthorized use of your password or other security breaches. However, SİPER cannot be held responsible for any issues or damages arising from the loss of personal data due to user negligence or internet problems.

– Outsourcing in the Processing of Personal Data: Currently, SİPER may use external sources for the storage of personal data to improve its services, and in this case, SİPER may store personal data through external sources, complying with applicable legal regulations and explicitly informing the user that a contract has been made with an external source.

  1. Retention Period of Personal Data

Your personal data is retained for the duration necessary for the Service, subject to relevant legal regulations and court decisions.

Regarding the retention of instant messages, voice messages, and video messages: Instant messages, voice messages, and video messages, including all media content shared via our messaging features, such as video, picture, or map location, may be retained by SİPER to (i) transmit and synchronize your messages and (ii) ensure that your messages can be viewed by you and your recipients. The stored information will be deleted by SİPER once the legal or contractual retention period expires or when SİPER no longer needs it. For any questions regarding your personal data, you can contact us through our website (www.siperiletisim.com).

You can also contact SİPER for any questions about the retention of your information and the purposes for which this information is used. SİPER will make every effort to respond to your questions as soon as possible. If your service membership is canceled by either SİPER or you for any reason, SİPER will take all necessary measures to remove any personal data related to the canceled membership from the Service within a reasonable time. However, SİPER has no responsibility for personal data held by third parties through your intermediary within the scope of the Service.

  1. Mobile Notifications

When using the Service via a mobile phone, notification services may be used to inform you about chats and other messages when you are not actively running or using the application. These services may also be provided by a third party. Notification services, as part of providing the service, may receive information about the sender and content of the message and use this information in accordance with the service provider's terms, conditions, and Privacy Terms.

SİPER is not responsible for the data collected by third-party notification services. If you do not wish to receive notifications using third-party notification services with incoming messages, this feature can be disabled from within the application.

  1. Permitted Communication

By using the Service, you accept that AçıkDeniz and AçıkDeniz group companies and partners can send you any kind of electronic communication regarding their services, advertisements, promotions, and any campaigns they are conducting or will conduct within the scope of the Service, in accordance with the relevant legal regulations.

  1. Age Restrictions

Users of this service declare that they are over the age of 18. This service is not suitable for individuals under the age of 18. If you believe that an individual under the age of 18 has had their personal data obtained or processed within the scope of the Service, you can contact SİPER Support immediately. However, Turkish Legislation and regulatory restrictions will be primarily valid and binding in any case.

  1. Modification of Privacy Terms and Policy

These Privacy Terms are updated from time to time by SİPER to reflect changes to the Service and/or software and customer feedback. If there are significant changes to the privacy principles or changes in how we will use your personal information, a visible notice will be posted about such changes before they take effect.

Your continued use of the relevant Service following the posting of the notice indicates your acceptance of the modified Privacy Policy. We recommend that you regularly review this Privacy Policy to learn how your information is collected, used, and protected within the scope of the Service.

  1. Questions and Support

If you have any questions, suggestions, or thoughts about these privacy terms and practices, you can contact us through our website (www.siperiletisim.com).